shipping
SHIPPING POLICIES
Wine must be delivered to an address where an individual of at least 21 years of age is available to sign for the package during regular business hours. If you are not usually home during the day, we recommend shipping to a business address, such as a local FedEx Office.
Due to the ever-changing nature of wine shipping laws, we may be able to ship wines, directly or indirectly, to all states except AR, MS, RI, UT.
SHIPPING RATESOur shipping rates are based on the weight of the individual package, where the package is to be delivered, and the shipping method selected. To check shipping rates, select the state at checkout.
SHIPPING TIMES
Orders may take up to 48 hours to prepare prior to shipping. Orders only ship Monday-Friday. If an order is placed on Friday, it will not ship until the following Monday. Depending upon your state, standard ground shipping is approximately 2 to 10 business days from leaving our warehouse.
California: 2 to 3 business days
Other States: 3 to 10 business days
The delivery carrier (UPS or FedEx) will make up to 3 delivery attempts, requiring an adult 21 years or older to sign for the package. If you are not usually home during the day, we recommend shipping to a business address, such as a local FedEx Office.
EXPEDITED SHIPPING
If you need wine delivered by a specific date, please contact us at 707-765-2117. Due to state regulations, the options vary by state. To check expedited shipping rates, select the state at checkout.
Orders may take up to 48 hours to prepare prior to shipping. Expedited packages are only delivered Monday through Friday.
RETURNS, REDIRECTS & RESHIPPING
By law, an adult 21 years or older must sign for wine shipments. The delivery carrier (UPS or FedEx) will make up to 3 attempts to deliver your wine, after which the package will be returned to us.
If you wish to reship your wine, we offer a $30 flat rate per package for standard ground shipping. Expedited shipping methods will be charged at the normal rate.
Packages still in transit may be redirected to a different address for a $30 redirect fee. By law, only the shipper may redirect wine shipments to a new address.
CONFIRMATION & TRACKING
Once your package ships, you will receive an email confirmation with your tracking number. For most states, tracking numbers will be active when your wines ship. If you have further tracking questions, please call 707-765-2117.
21+ REQUIREMENTS
Both the buyer and recipient must be 21 years or older with verification during purchase and upon receipt. Regulatory compliance with state and federal law requires us to keep a valid identification number (driver's license, passport, or military identification number) or date of birth on file for you as proof of your legal age.
Tax
Tax varies by address and will be calculated during checkout.